We process your orders as soon as we receive a payment confirmation. Processing your order normally takes
Between 3-7 working days for ready-to-ship gifts
Between 7-10 working days for custom gifts
All orders will be processed from our corporate office in Kanpur, Uttar Pradesh.
Shipping in UP & Delhi NCR takes about 2-5 working days.
Shipping outside UP & Delhi NCR takes 3-7 working days. Some cities could take longer
International shipping timeline will be confirmed when you place the order.
Please note-
We are not responsible for any shipping delays as it is handled by a third party vendor. In case of delays due to unforeseen circumstances like bad weather, political disruptions, pandemic etc, the committed timelines will vary.
We request you to place your orders in advance. If you do not receive your order within 10 working days of shipping, please send an email to info@pandoragiftco.com or contact us on +91 9919446622.
We will not be responsible for the loss of the package if the address provided is wrong or incomplete. In case of any dispute on shipping, we will provide proof of delivery to the customer.
No order will be dispatched on Sundays, as it is a weekly off for courier companies.
Our delivery partners will attempt to deliver the package two times before they return it to us and one time for perishable products. Please provide the complete & accurate shipping address with landmark including pin code and a mobile number. This will help us in delivering your order faster.