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Refund/Return Policy

RETURN/REFUND

  • We do not offer returns or refunds unless the product is damaged.
  • To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • To complete your return, we require a receipt or proof of purchase and cannot be returned after more than 10 days of delivery

Refund (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. In case of approval, then your refund will be processed within 10-15 days.
In case of any issue, please send an email to info@pandoragiftco.com or contact us on +91 9919446622.

SHIPPING

To return your product, you should mail your product to –Star Enterprises,
96/2 chunniganj,Star press building Next to get well pharmacy Kanpur – 208001 Uttar PradeshIndia
Phone – +91 9919446622
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

CANCELLATIONS

No request for cancellation will be entertained once we receive a payment confirmation.
The customer agrees not to dispute the decision made by Star Enterprises and accept its decision regarding cancellation.

Cancellation by Star Enterprises

Please note that there may be certain orders that we are unable to accept/fulfill and must cancel. We reserve the right at our sole discretion to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our legal department.